DROPSHIP RETURN POLICY

Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
 

• All merchandise is guaranteed for  25 DAYS  from original date of purchase.
• Some of our merchandise is guaranteed with a manufacturers warranty .
• We agree, at our option to repair or replace any defective merchandise during the 25 day warranty period.
• Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.
• Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.
• A 20% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).
• The returned item should include a note explaining the problem & the appropriate "return shipping address".
• Please allow 1-2 weeks for processing.
• You will receive an email from our returns department informing you of your company credit after it has been applied to your account.
• No returns sent COD will be accepted.  Returns must be sent pre-paid.
• IMPORTANT: All returns must go through our online Return Authorization process.
• To get an RA number click here and follow the instructions.
• When you have finished the RA form you will receive an RA number which will need to be printed clearly on the outside of the package being returned.
• Any returned package that does not have an RA number will be returned to sender.
• RA numbers are valid for 14 days.

  Because G-conomy works with many manufacturers and international sources, delivery time and shipment availability may vary from one product to the next. However, the vast majority of our merchandise is shipped via UPS or FedEx Ground within THREE TO SIX BUSINESS DAYS of ORDER PLACEMENT.If your company desires to ship an item outside the United States (including Alaska & Hawaii), please contact us in advance to confirm accurate shipping costs. Some items within the G-conomy Warehouse are directly imported from our overseas warehouses. In these cases, we may require Express Air delivery services only. Also, some items are hand-crafted and require 2-6 weeks for production time.

If you have any questions regarding shipping restrictions and product availability limitations, please refer to the product listing page for your interested item.

FREE SHIPPING offers are valid only for deliveries inside the U.S. 48 contiguous states. Costs will still apply for deliveries to Alaska and Hawaii. To determine these costs, please send an inquiry to contact at G-conomy.com.